Raymond A Herron
raherron2000@gmail.com

Objective
To gain employment with a dynamic company in the Aviation/Aerospace industry, network, and further expand my knowledge of aviation thru added responsibility and career advancement.

Experience
2005-Present Wilson Air Center CLT Charlotte, NC

Charter Supervisor

Interface between airlines and customers to provide the highest level of safety, service, and coordination.
Coordinate all handling and servicing of airline chartered aircraft.

Dispatcher/Ramp Coordinator

Coordinate all arrival/departure aircraft in a corporate FBO setting.
Customer billing thru FBO Manager Computer system.
Arrangement of into plane fueling, catering, hotel and rental car arrangements.

Marketing

Marketing and follow up conversations with customer whom utilized other service providers.
Tracking and reporting of aircraft that frequented competitors and other service providers in order to market our brand and services.

2004-2005 Independence Air Charlotte, NC

Customer Service/Ramp Agent

Ground Security Coordinator
Responsible for safe, on time departure/arrival of scheduled airline flights.
Aircraft servicing, Ticket counter and passenger boarding operations.
Baggage service/Customer service

2001-2005 Delta Airlines Global Services Charlotte, NC

Station Operations/Lead Agent

Weight and Balance of commercial aircraft, load planning.
Updating of computerized weather files, runway information and field conditions for safe arrival/departure of aircraft.
Auditing, supply room inventory, statistical reporting and updating of controlled manuals.
Airlines included – Delta, Comair, Atlantic Southeast, Atlantic Coast, Skywest, and Chautauqua Airlines.

2000-2001 McDonalds Charlotte, NC

Shift Manager

Cash control, inventory, food safety, and business banking.
Scheduling and training of new hires, computer entries and restaurant reports.
Maintenance of restaurant equipment.

Education

2004-2007 Everglades University Boca Raton, FL
BS, Aviation Technology

Courses including – Airport Management; Aviation History; Principles of Management; Introduction to Aeronautics, Airline Management; Aviation Labor Relations; Air Cargo, Introduction to Space; Aircraft Engines; Meteorology; Aviation Marketing Management; Human Factors; Aviation Law and Regulations; Aviation Maintenance, Air Traffic Control; Aircraft Systems; Aviation Safety; and Human Resources.