James C. Tate
Frisco, TX. 75034
jmjt8@yahoo.com
PROFESSIONAL SUMMARY

Technical Manager focused on continuous process improvement with a record of improving safety, quality, cycle times and reducing costs. Successful by engaging the right people for the right job. Trained and experienced in Six Sigma and Lean Manufacturing.

EXPERIENCE

Flight Options/Raytheon Aircraft Services, (FAR Part 91,135 and 145 Operation)
September 2003 to May 2008
General Manager KCGF/KDAL December 2004 to May 2008
•Accountable for up to 120 Technicians, Avionics, Quality Assurance and Administrative personnel
•Program Manager responsible for the development and implementation of more than 25 Raytheon and OSHA standards across the network.
•Improved Return to Service Commitments from 59% to 85% in less than 4 months
•Improved Labor Utilization from 60% to 84% in 6 months
•Reduced billing WIP (work in progress) from $8 million to $3 million in 6 months
•Improved Flat Rate Performance from 65% to 86% in 6 months
•Reduced cycle times on common inspections by an average of 20%

Director of Line Stations (Interim) August 2004 to December 2004
•Managed the daily activities for seven dedicated maintenance stations ensuring all work was completed safely, on time and on budget
•Worked with Station Managers and Quality Personnel to reduce repeat and recurring discrepancies
•Improved network Return to Service commitments from 65% to 78%
Director of Maintenance Operations, September 2003 to August 2004
•Managed the daily activities of Maintenance Planning personnel, Aircraft Maintenance Program Managers, Maintenance Duty Managers, Maintenance Coordinators and Administrative staff
•Responsible for development and execution of the daily maintenance operation ensuring all maintenance requirements were met and aircraft recovery efforts were completed in a safe, cost efficient, and timely manner for a fleet of over 200 corporate aircraft including Beechjet 400A’s, Citations, Hawker 800A/ XP’s, Falcon 50’s, Challengers, Gulfstream IV’s and Embraer Legacys
•Ensured coordination of scheduled, planned and unscheduled maintenance, which provided the operation with a sufficient supply of aircraft to meet the daily flight schedule
•Provided sufficient supervision to contract maintenance personnel ensuring all work was performed in accordance with applicable technical and regulatory publications
•Assisted in the development of facility capacity planning tools to maximize workforce efficiency
•Integrated engine and refurbishment activities into master maintenance schedules to minimize aircraft downtime

Bombardier Flexjet, Dallas, Texas (FAR Part 91/135 Operation) February1999 to September 2003
Manager, Maintenance Control, July 2002 to September 2003
•Administrator of Maintenance for Jet Solutions LLC FAR Part 135 certificate
•Responsible for development and execution of the daily maintenance operation ensuring all maintenance requirements were met and aircraft recovery efforts were completed in a safe, cost efficient, and timely manner for a fleet of over 100 aircraft consisting of Learjet 31,45,60’s and Challenger 604’s
•Coordinated scheduled, planned and unscheduled maintenance to ensure the operation was provided with a sufficient supply of aircraft to meet the daily flight schedule
•Improved aircraft first time “Return to Service” target to an average of 90%, which provided the operation with accurate aircraft availability times for improved planning

Maintenance Control / Learjet 60 Maintenance Control Supervisor October 1999 to July 2002
•Worked with maintenance providers to ensure the cost, quality, and span time met and exceeded company requirements for all aircraft types
•Provided sufficient supervision to contract maintenance personnel ensuring all work was performed in accordance with applicable technical and regulatory publications for all aircraft types

Learjet 31/45 Technical Specialist, February 1999 to October 1999
•Provided technical support and guidance for the Learjet 31 and 45 fleets

Colvin Aviation Air Charter, Athens, Georgia (FAR Part 135 Operation)
April 1994 to December 1998
Director of Maintenance, August 1996 to December 1998
•Planned, supervised and performed scheduled and unscheduled maintenance and troubleshooting on the following aircraft: Beechcraft Baron B-58, King Air C-90, King Air B-200 and the Learjet24, 25, and 35 series
•Converted fleet from piston and turboprop to an all jet fleet consisting of Learjet 24, 25 and 35’s
•Established tooling and parts requirements to support the Learjet fleet while controlling costs through negotiations with parts suppliers for pricing and consignment rotables
•Determined facility capabilities and negotiated with and provided oversight of third party providers for all maintenance above facility capability levels
•Trained and updated new and experienced Technicians on shop safety, policies, and maintenance procedures; as well as FAA, HazMat and OSHA regulations

Assistant Director of Maintenance, January 1996 to August 1996
•Assisted Director of Maintenance with daily duties and managed facility in absence of Director of Maintenance
Aviation Maintenance Technician, April 1994 to January 1996
•Performed scheduled and unscheduled maintenance and troubleshooting on the following aircraft: Beechcraft Baron B-58, King Air C-90, King Air B-200 and the Learjet24, 25, and 35 series

Embry-Riddle Aeronautical University, Daytona Beach, Florida
June 1993 to April 1994
Mechanic/Laboratory Assistant, Aviation Maintenance Technology Program
•Recommended by the program faculty to instruct the Engine Installations and Troubleshooting course (Lycoming 0-320 and IO-360; Continental IO-470; and Pratt & Whitney PT6A and JT-12).
•Assisted in rewriting curriculums and lab projects to enhance the students learning experience

U.S. Army
September 1984 to April 1991
•Promoted from M1 Abrams Tank Systems Mechanic to positions of increasing managerial responsibility, culminating in Shop Foreman with accountability for one of the largest M1 Abrams facilities in the U.S. Army

FAA CERTIFICATES

Airframe, Powerplant

EDUCATION

Associate Degree in Aviation Maintenance Technology (GPA3.2/4.0)
Embry-Riddle Aeronautical University, Daytona Beach, Florida, December 1993

Raytheon Principles for Manufacturing, Raytheon Missile Systems, March 2005

Lean Management Principles, Raytheon Aircraft Services, February 2005

Developing Effective Business Communication Skills, American Management Association, December 2004

Six Sigma Specialist Training, Raytheon Aircraft Services, September 2004

Six Sigma Manager, Analyst I and II Training Bombardier Flexjet, March 2001, July 2002 and September 2002

Budgeting Fundamentals for Non Financial Managers, Southern Methodist University, August 2001

Human Factors in Aviation Maintenance, Grey Owl Aviation Consultants, December 2000

First Line Managers Course, Southern Methodist University, July 2000

Maintenance Resource Management Seminar, FlightSafety International, September 1998

Primary Leadership Development Course, U.S. Army, December 1988